Privacy Policy

This website is owned and run by Sian Ells Wellbeing.

Sian Ells Wellbeing may collect personal information that you voluntarily provide when contacting us through this website, by email or by telephone.

This may include your:

• Name
• Email address
• Telephone number
• Company or organisation
• Information contained within your enquiry or correspondence

Sian Ells Wellbeing only asks for information that is reasonably necessary to respond to your enquiry or provide the services you have requested.

When you submit an enquiry through this website, the information you provide is used to respond to your request and, where appropriate, provide information about Sian Ells Wellbeing services.

Website enquiries may be processed using third-party email delivery services, including Brevo, to ensure that messages are delivered reliably.

Information submitted through the website will not be used for unrelated marketing purposes unless you have specifically agreed to receive such communications.

Sian Ells Wellbeing may communicate with you by email or telephone to respond to enquiries, provide requested information, discuss services, or manage an existing or prospective Counselling relationship.

Contact information will only be used for purposes reasonably connected with your enquiry or the services on offer.

Personal information collected through this website may be used to:

• Respond to enquiries and requests
• Provide information about services
• Communicate with existing and prospective clients
• Administer and maintain the website
• Monitor and improve website performance and usability
• Protect the security of the website and systems
• Comply with applicable legal and regulatory obligations

Under UK data protection law, there must be a lawful basis for processing your personal information.

Depending on the circumstances, Sian Ells Wellbeing may process information because:

• You have given your consent
• Processing is necessary to respond to a request before entering into a contract or to perform a contract with you
• A legitimate interest in responding to enquiries, operating business and maintaining the security and effectiveness of this website
• Required to process information to comply with a legal obligation

Sian Ells Wellbeing does not sell your personal information.

Sian Ells Wellbeing may share information with trusted service providers where this is necessary to operate our website, communications or business. This may include website hosting, email delivery, analytics and other technology providers.

These providers may only process information as necessary to provide their services and are required to handle personal information appropriately.

Sian Ells Wellbeing may also disclose information where required by law or by an appropriate regulatory or law-enforcement authority.

Sian Ells Wellbeing may use Analytics to understand how visitors use this website and to help improve its performance and user experience.

Analytics may collect information such as pages visited, approximate location, device and browser information, referral sources and interactions with the website.

Where required, analytics cookies will only be used after you have provided consent through our cookie consent system.

Cookies are small text files stored on your device when you visit a website. They can be used to make websites function correctly, remember preferences, measure website usage and provide other functionality.

This website may use essential cookies required for security or website functionality. These do not require consent where they are strictly necessary.

Sian Ells Wellbeing may also use optional analytics cookies, including cookies associated with Analytics. Where consent is required, these cookies will not be set until you have accepted them through our cookie consent system.

You can change or withdraw your cookie preferences using the cookie controls available on this website.

You can also control and delete cookies through your web browser settings.

This website’s hosting systems automatically record certain technical information when the website is accessed. This may include:

• IP address
• Date and time of access
• Requested pages or resources
• Browser and device information
• Referring website
• Information relating to errors or potentially malicious activity

Server logs are used for website administration, troubleshooting, performance monitoring and security.

Sian Ells Wellbeing may use automated security or anti-spam services, such as Google reCAPTCHA, to protect website forms against spam and automated abuse.

These services may process technical information about your device and interaction with the website in order to determine whether a submission is legitimate.

Where Google reCAPTCHA is used, Google’s Privacy Policy and Terms of Service apply to its processing.

Sian Ells Wellbeing retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records and meeting legal, accounting or regulatory requirements.

Technical server logs and website data may be retained for a limited period for security, administration and troubleshooting purposes.

Some of the third-party services used by this website may process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required under UK data protection law.

Under UK data protection law, depending on the circumstances, you may have rights including the right to:

• Request access to personal information Sian Ells Wellbeing holds about you
• Ask Sian Ells Wellbeing to correct inaccurate or incomplete information
• Ask Sian Ells Wellbeing to delete your personal information
• Ask Sian Ells Wellbeing to restrict how your information is used
• Object to certain uses of your information
• Request the transfer of information you have provided
• Withdraw consent where processing is based on consent

If you wish to exercise any of these rights, please contact Sian Ells Wellbeing using the details provided on this website.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

This website may contain links to websites operated by other organisations. We are not responsible for the privacy practices or content of third-party websites and recommend reviewing their privacy policies separately.

Sian Ells Wellbeing may update this privacy policy from time to time to reflect changes to our website, services, legal obligations or the third-party services we use.

Any updated version will be published on this page.

Last updated: 15 September 2026